Navigating your dashboard
Everything in Wismify lives behind one clean dashboard at cx.wismify.com. Here is what each area does.
Main areas
- Inbox / Tickets — every conversation across all channels, with AI suggestions inline.
- Tasks — follow-ups and to-dos the AI or your team have flagged.
- Analytics — volume, response times, CSAT and Analytics Pro dashboards.
- Informes — the report builder for custom views.
- Settings — channels, brand voice, team, billing and security.
Tip: The sidebar is collapsible and remembers your preference. Use the theme toggle at the bottom to switch between light and dark.
Keyboard-friendly
Most lists support quick keyboard navigation, and the top search jumps straight to any ticket. If you can’t find something, the FAQ covers the most common questions.