MYFY: your internal AI assistant

AI Agent & automation · Wismify Help Center

MYFY is Wismify’s internal AI assistant for your team. Ask it about a customer, a policy, or how to do something in the app, and it answers using your workspace context.

What you can ask

  • Summarize a long or messy ticket thread.
  • Find similar past conversations and how they were resolved.
  • Draft an internal note or a reply and refine it.
  • Get quick answers about your own policies and setup.

Note: MYFY is for your team, not your customers. For customer-facing AI replies use Cowriter and auto-resolution.

Like other AI features, MYFY uses your plan’s AI tokens. See tickets vs. AI tokens.

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