Connect your Shopify store
Connecting Shopify gives Wismify secure, real-time read access to your orders. The AI can then answer “where is my order?”, share tracking, and confirm order details automatically — without your team looking anything up.
Connect your store
- Go to Settings → Channels → Add channel → Shopify, or install Wismify from the Shopify App Store.
- Approve the requested read permissions for orders and customers.
- Wismify links each conversation to the matching customer and their recent orders.
What it unlocks
- Instant, accurate order-status replies.
- Order context shown right next to the ticket.
- More confident auto-resolution for shipping questions.
Billing note: If you install through Shopify, your Wismify subscription is billed securely through Shopify Billing. See How Shopify billing works.